DuPont Unifies Payroll Worldwide with UKG One View

DuPont is a global leader in innovation, employing more than 12,000 people across dozens of countries. The organisation operates in highly specialised industries that demand exceptional operational precision, from advanced materials laboratories and 24/7 manufacturing facilities to corporate offices.

Challenges

With a large and geographically dispersed frontline workforce, DuPont’s HR operations and global payroll teams manage an extensive and constantly evolving landscape. The organisation is also in a state of continual change, acquiring and divesting businesses, restructuring legal entities, and integrating new employee populations. Payroll accuracy, consistency, and global compliance are therefore mission-critical.

For many years, DuPont relied on fragmented payroll systems that varied significantly by region. In Europe, payroll was run on a 20-year-old custom-built platform, while teams in Asia relied on a combination of local vendors, manual uploads, and spreadsheets. These outdated systems were expensive to maintain and provided limited visibility into payroll data. As institutional knowledge faded over time, teams often had to reconstruct historical configurations simply to make updates. This complexity introduced substantial risks, including overpayments, inconsistent employee oversight, and difficult financial reconciliations.

As DuPont accelerated its global mergers and acquisitions activity, including major spin-offs, acquisitions, and the creation of new legal entities, these limitations became increasingly apparent. Each transaction required payroll to be established across multiple countries, new vendor contracts to be negotiated, and extensive local configuration work. It became clear that DuPont needed a global payroll solution capable of simplifying, standardising, and scaling operations.

Solutions

DuPont selected UKG One View® to modernise its global payroll, adopting the UKG Workforce Operating Platform to unify and support its workforce worldwide.

“If we didn’t have a single pane of glass to oversee our global payroll, we would have had to speak with 14 different vendors  and none of them could provide a consolidated payroll view,” said Mary Anne Sparks, Senior Director of HR Operations & Technology at DuPont.

UKG One View delivers a streamlined global framework for payroll and time management, enabling DuPont to retire its ageing enterprise accounting infrastructure, transition countries away from local vendor contracts, and replace manual processes with standardised workflows. Through UKG One View, DuPont digitised payslips for the first time in several regions, replacing paper distribution with secure online access.

A key strength of UKG One View is its seamless integration with DuPont’s HR system of record. This integration enhances compliance by validating new hires prior to payment and ensuring employee departures are handled correctly. It also automates general ledger balancing, improving financial accuracy and significantly reducing the manual effort required at month-end.

Beyond the technology itself, DuPont values UKG’s collaborative approach. The teams worked closely together through complex country go-lives, such as Luxembourg, where daily engagement between DuPont, UKG, and the in-country provider helped stabilise a notoriously complex payroll environment. “Service is absolutely a factor,” said Sparks. “UKG treats us as a partner. I really appreciate that it feels like we’re in this together. UKG will take any issue we have and work with us to find a solution. We truly value that.”

Results

The transition to UKG One View has delivered significant efficiency gains and cost savings. DuPont consolidated local payroll roles into shared regional teams, reducing staffing costs while improving operational effectiveness. “We previously had full-time payroll resources in each country,” said Melissa Faragher, Global Payroll & Time Leader at DuPont. “Now we leverage shared resources across multiple countries.”

The employee and manager experience has also improved. Digital payslips provide greater convenience in regions that previously relied on paper. Managers now approve timecards, improving oversight, while employees can view and verify their own time data. “This visibility has shifted accountability to the right people and fostered a more transparent culture,” said Sparks.

Research consistently shows that moving to fully electronic time-entry approvals generates savings in multiple ways, including lower error rates, faster payroll processing, reduced reconciliation effort, fraud prevention, and stronger compliance through clearer audit trails. In addition, accepted industry benchmarks indicate savings of approximately $1 per payslip when moving from paper to electronic delivery, with higher savings where payslips were previously mailed.

UKG One View also supports DuPont’s ongoing transformation. During recent divestitures and integrations, the organisation provided acquiring entities with a single, standardised payroll model rather than a patchwork of country-specific processes. This level of standardisation during M&A activity delivers significant benefits, including shorter due diligence timelines, lower ongoing operational costs, faster integrations, and reduced error rates and compliance risk.

For DuPont, UKG One View is more than a payroll system, it is a critical solution that empowers its global workforce with data, insight, and flexibility. It drives efficiency, compliance, and resilience, while laying a strong foundation for future modernisation.