Workforce intelligence that knows how to meet your goals
Strategic workforce planning bridges the gap between where you are now and where you need to be. It gives your teams the clarity to act quickly and the confidence to prepare for the future.
Planning for seasonal peaks, workforce changes or company growth is easier when your decisions are guided by real-time data and intelligence. Our workforce planning software brings finance, operations and HR together, making it easier to manage budgeting, capacity planning and changing skills requirements.
AI supports you at every step of the way. It provides forecasting, scenario testing and data-driven recommendations, helping you reduce guesswork and uncover unseen opportunities. It’s strategy in motion, with tools that bring your workforce plans to life.
Workforce planning software in action
Workload budgeting
Build a labour model shaped by your sales volume, customer footfall or seasonal trends. Understanding these demand drivers helps you plan more accurately, so you're never overstaffed or understaffed. Our software helps you:
- Get the right number of staff using custom inputs such as sales or footfall data that match your business needs
- Calculate labour costs using simple rules based on your budget and business data
- Match labour needs to your budget
Capacity planning
Forecast your future staffing needs and identify any skills gaps in your teams before they affect performance. Our capacity planning tools enable you to:
- Anticipate any upcoming capacity issues by visualising long-term staffing
- Get the optimal mix of full-time, part-time and seasonal employees
- Empower managers with recommendations sourced through AI
What-if scenario modelling
Imagine the impact of any potential staffing, budget or business change, then test a range of responses. You’ll:
- Build a powerful defence against future issues
- Find out what’s feasible by testing and comparing business strategies and outcomes in minutes
- Share, review and publish results with full visibility
Labour analytics and reporting
Put workforce understanding to work by setting goals in our easy-to-configure dashboards. You'll gather powerful data and bring it to life using workforce analytics to:
- Monitor KPIs by team, department, or timeframe
- Drill down into metrics using filters and hierarchies
- Combine with additional data sets for context-rich reporting
Cross-functional alignment
Bring HR, Finance and Operations together in one system to plan more effectively and make better decisions. Our software enables you to:
- Keep everyone in the loop by eliminating silos and version-control issues
- Increase planning accuracy and speed
- Achieve accountability by giving key players access to your source of truth
Support you trust. Expertise you count on.
Confident outcomes start with personalised support, expert guidance, and a connected community. UKG brings decades of insight to help you move forward with clarity and impact.
Trusted by industry leaders
Turn data into workforce understanding
Bring strategic workforce planning to life
It’s never too early to plan for your organisation’s future. From preparing for inevitable change to protecting against the unforeseen, our capacity planning tools give you the foresight and the means to forge a strategic path ahead. With insights you can trust and the flexibility to adapt, you’ll be ready to navigate whatever the future brings and build a workforce that supports you.
The results we’ve experienced with UKG are tremendous. Store managers can accurately plan their staffing needs well in advance and make data-driven decisions, so our stores always have the right people with the right skills in the right place. This not only helps keep customers happy but ensures we have the ideal mix of employees, which creates a better experience for them, all while keeping us on budget.
Increase in staffing efficiency after the holiday season
Frequently asked questions about workforce planning
What is strategic workforce planning software?
Strategic workforce planning software helps organisations forecast labour needs, analyse future staffing gaps, and connect workforce plans to business goals.
How does UKG use AI in workforce planning?
UKG uses AI to support labour forecasting, scenario testing, and recommendations. AI helps managers and planners model outcomes faster and respond with confidence.
Can UKG support both short-term and long-term planning?
Yes. UKG supports short-term scheduling and forecasting, as well as long-term capacity planning, scenario modelling, and workforce budgeting — all in one ecosystem.
Who uses workforce planning tools?
HR, operations, finance and frontline managers all use workforce planning tools. Our software helps teams agree on staffing strategies and act on shared data.
What types of businesses benefit from UKG workforce planning?
UKG supports businesses of all sizes — from multi-location retailers and manufacturers to global enterprises — offering scalable planning tools that meet complex needs.