Advanced Home Care operates in 30 branch locations providing home care services to 30,000 patients daily.
Challenges
Advanced Home Care managers spent eight hours reconciling employee time every biweekly pay period. Incorrect billing code selections and time tracking as well as faulty memories resulted in a 30 percent error rate. Clinical staff often waited until the end of the pay period to enter their daily time and patient visit billing codes, creating even more room for inaccuracy.
Solutions
A UKG for Healthcare workforce management solution that streamlines time and attendance, payroll, and HR processes to increase productivity, control labour costs, and reduce compliance risk.
Workforce HR
- Control costs and improve HR productivity by eliminating the need to enter data into multiple systems
- Reduce risk with a single solution for applying, storing, and accessing workforce information
- Manage talent with automation that reduces tedious tasks and lets employees focus on what they do best
Workforce Timekeeper
- Track, manage, and control employee time and attendance to reduce payroll inflation and manual errors
- Minimise compliance risk by enforcing and tracking complex compliance requirements
- Manage 38,000 pay rules to comply with union bargaining agreements
- Manage multiple payroll requirements for job type, location, and classification
"Based on what we paid in bonus points for visit codes prior to using UKG, we’re saving about $445,000 annually for the same level of business."Christina Dunn
Controller
Results
Using the UKG solution, Advanced Home Care has virtually eliminated paycheck corrections — reducing its compliance risk and increasing productivity — and has saved more than $900,000 annually in labour and time. The organisation is now more confident that employees are paid correctly, and saving money because of consistent mapping and application of employee billing codes. Within 10 months of the UKG solution going live, the solution paid for itself. The UKG solution greatly reduced stress levels by allowing employees to comfortably know that they’re being paid on time and correctly.
$466,000 - in yearly time savings
$445,000 - in yearly labour savings
