Bis is a resources logistics company that provides logistics, materials handling, specialist underground equipment, and consulting services to some of the biggest mining companies across Australia.
Challenges
- Bis was using manual processes to build complex shift schedules, track employee time, and apply a wide range of enterprise agreement rules. This was time consuming and created a multitude of issues for the business.
- Without access to real-time data, it was difficult for management to adjust rostering to accommodate peaks and troughs in workload – adding unnecessary labour costs and making it difficult to forecast staff requirements.
- Managing compliance obligations was cumbersome too, with many manual processes and different people in the business touching the payroll process.
- If employee timesheets couldn’t be found and the employee was unreachable or on leave, Site Administrators would need to conduct a manual pay run at a later date – slowing down productivity, creating inefficiencies, and creating a negative experience for the employee.
- Work billed to Bis’ customers was split across different work sites, experience levels, job sizes, and contractual agreements so manual calculation of invoices was time consuming and billing customers in a timely manner was challenging.
Solutions
With the goal of streamlining processes, increasing accuracy, and providing real-time access to labour data, Bis selected and implemented the UKG Pro Workforce Management™ solution , formerly known as UKG Dimensions®. This automated workforce management solution has drastically improved the accuracy and efficiency of time and attendance tracking and payroll processing.
In addition, the UKG solution seamlessly integrates with the Bis’ ERP and payroll solution.
“UKG has allowed us to realise labour cost savings through its automatic award interpretation. It has helped to improve our internal efficiencies and the overall accuracy surrounding our T&A and payroll processes.”
Mark Stephens
Director Operations COE
Results
- The company's complex scheduling rules are now easily and correctly handled, enabling managers to spend less time creating rosters and minimising risk of error.
- Schedules are optimized so busier and quieter times are staffed accordingly.
- Enterprise agreement rules are built into the system, helping to ensure that employees are paid correctly. Site administrators are also saving significant payroll processing time, freeing them up for more strategic tasks.
- Employee time is automatically assigned to client work orders, which has reduced billing and client payment time by approximately two weeks ― improving cash flow.
- Visibility into real-time workforce data supports managers and leadership in making informed decisions.
