A food manufacturing and distribution company, Lipari Foods, delivers items six days a week from its central distribution centre in Warren, Michigan, to 8,000 customers in 25 states along the East Coast and into the Midwest. Since the organisation’s inception in 1963, founder Jim Lipari built the business on one core belief: “Take Care of the Customer.” Lipari has partnered with UKG to help support their employees to do just that.
Challenges
As Lipari Foods looked to double the number of states where it does business, the company wanted to improve its human capital management (HCM) processes and ensure compliance with regulations in each state. To meet these challenges, the company turned to the UKG Ready™ solution.
Solutions
The cloud-based solution is easily accessed by employees and managers across Lipari’s locations and when employees are working remotely. Using the mobile app, field employees can clock in and out, see their time-off requests and leave balances on their mobile devices. Automated tracking of employee time and attendance points frees up managers for other tasks.
“The time that managers spent on time-off approvals, tracking time off, and attendance issues has probably gone down 75%. Before, all that time was wasted on unproductive tasks.”
Brian Zilo, SPHR
SPHR, Senior Vice President of HR.
Results
The company has expanded from 10 to more than 25 states and doubled its employee numbers. Manager time spent reviewing and approving time off and tracking employee attendance points has been reduced by 75%. Payroll processing time has been cut by 90%, with bi-weekly pay statements no longer needing to be printed, sealed, and sent to employees.
