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Industry brief

Retail’s 2022 Holiday Season Outlook

The third-annual retail holiday season trend report from UKG analyses survey responses from US retail leaders to understand how stores are preparing for the 2022 holiday season while navigating high inflation, sustained understaffing, and ongoing supply chain challenges. Findings from the Australian Retailers Association suggest that Australians will spend $63.9 billion over the festive season, with retail and hospitality businesses experiencing increased demand from last year, similar to the US. With the ongoing labour shortages and the anticipated high demand over the festive season, this year Australian employers started advertising earlier than normal with 2.3% of job posts included Christmas keywords, compared to 1.8% last year. Therefore, the key findings outlined in this report are applicable to the current market trends in the ANZ region and will help to identify the most crucial priorities for retailers in 2023.

Survey finds stores braced for another unpredictable selling season.

We ring in yet another holiday season for which retailers have no historical playbook to draw from. This decade’s persistently novel challenges are forcing retailers to innovate at lightspeed, and those that can navigate uncertainty proactively and give comfort to their employees and customers will have a happy holiday season.

To find out how U.S. retailers are preparing to overcome economic uncertainty, unbalanced inventory, and sustained understaffing in stores during the 2022 holiday season and beyond, download the new research report from UKG and explore the answers to these questions and more:

  • What are retailers' “Top 5 Challenges” and “Top 5 Priorities” heading into the holiday season?
  • How often will stores be understaffed during the 2022 holiday season, and what can we learn from pre-holiday staffing patterns?
  • How do retailers plan to counter staffing issues before the season starts?
  • Why are store managers quitting, and what do jobseekers care most about when considering employment in retail?
  • What are the most crucial priorities for retailers in 2023?

Download the full report now and view the press release in our Newsroom.