Recent Posts
Quality Care Starts with Smart Workforce Management
Explore how smart workforce management enhances quality care in healthcare. Learn key strategies for optimising staffing, improving efficiency, and reducing costs amidst challenges like staff shortages. Discover the importance of visibility and standardised processes for better care outcomes.
Will This Year’s Super Bowl Be a Sickie Sensation in Australia?
Last year, 2.7 million Australians tuned in to watch the Super Bowl, despite the game airing on a Monday morning. And with this year’s highly anticipated showdown set for Super Bowl LIX, it raises the question: how many of you are planning to chuck a sickie?
UKG: 83% of Gen Z Frontline Employees Are Burned Out at Work, Over One-Third May Quit Because of It
LOWELL, Mass., and WESTON, Fla. | First impressions of frontline work aren’t impressing Gen Z, and with this cohort slated to become a third of the world’s working population by 2030, not improving the employee experience could have a dramatic ripple effect on the labor market today and into the future. A new global study by UKG of nearly 13,000 frontline employees and managers in 11 countries spanning all generations and industries shows the frontline workforce feels overworked, underappreciated, and tempted to quit for a better employee experience — with Gen Z (ages 18 to 27) reporting the worst impacts.
Wrong Tools for the Job: UKG Study Reveals Retail Workers Believe They Don't Have the Right Technology to Support Them
SYDNEY, Australia | While technology can drive efficiency and customer satisfaction in the retail workforce, new research from UKG, commissioned by YouGov, found that a significant number of Australian retail workers feel ill-equipped to meet the day-to-day demands of their roles.
UKG Study Reveals New Zealand Retail Workers Are Seriously Lagging in AI Revolution
AUCKLAND, New Zealand | Despite the assumption that artificial intelligence (AI) and automation have infiltration every sector of the workforce, new research commissioned by UKG finds that the New Zealand retail workforce is seriously lagging in AI adoption compared to Australian and Singaporean counterparts.
UKG Study Reveals Understaffing Hits Singapore’s Retail Hard
SINGAPORE | As retailers struggle with staff shortages and increased consumer demand, new research from UKG has found that Singaporean retail workers are understaffed and feeling burnt out. The survey of 252 retail workers in Singapore found that 82 per cent of the workforce cite being understaffed as the main reason for burnout.
The Transformative Landscape of Flexible Working
The landscape of Human Capital Management (HCM) and workforce management is undergoing a significant transformation, driven by the increasing adoption of flexible work arrangements, particularly remote work. This shift has profound implications for employees, organizations, and the broader economy.
UKG Study Reveals Digital Communication Is Preventing Gen Z from Getting Ahead in the Workplace
Auckland, New Zealand | While digital communication provides us the convenience of working from home, new research from UKG, commissioned by YouGov, found that platforms like Outlook, Teams and Slack are creating barriers to clear and effective communication for New Zealand’s Gen Z workforce, preventing them from getting ahead in the workplace.
UKG Study Uncovers Gen Z's Love for Facetime at Work, But It's Not the Kind You Think
SYDNEY, AU | Despite the stereotype of Gen Z as a digital-first generation, new research commissioned by UKG and conducted by YouGov finds that these young entrants into the Australian workforce prefer face-to-face communication at work over any other digital communication method.
4 Ways to build a better manager and employee relationship
People Matters | About 72% of Aussie workers credit their manager's support, encouragement, or leadership for motivating them to excel at work. Additionally, 39% feel most productive when they have an accessible manager who avoids micromanaging.